STUDIO POLICIES

Grip Socks Required

For safety and sanitary reasons, you are required to wear grip socks. Available for purchase at the studio.

Class Cancellations

Due to the limited number of spaces available, you must cancel your session with at least 12 hours notice to avoid a cancellation or no show penalty. Packages and session based memberships will lose the session and Unlimited members will be charged a $15 late cancellation fee, or a $25 no show fee.

On-time Arrival

It is very important to arrive on time to respect other clients and your instructor. If you arrive late and are not present when the instructor begins the session, your space may be given to someone who is waiting. NEW CLIENTS must arrive 10 minutes early.

Elevate Package Expiration

MINDBODY software system requires us to set an expiration date on packages. However, we want you working out with us! So if you need an extension on the expiration date of your package, please email us at connect@elevatetraining.com.

Early Termination for Memberships

All memberships require a 3 month or 3 purchase minimum. If you would like to cancel before your commitment is complete, you will be charged a $100 fee. Please email connect@elevatetraining.com.